Author name: Katie Best

What happens if you’re great at your role and should be promoted, but your obvious replacement is reticent to step up? And your company is letting them get away with it?  The problem here is double-ended: your replacement isn’t stepping up, and your bosses aren’t seeing them as a valid replacement. You need to carry […]

Once upon a time you may have been hitting the dancefloor and leading the karaoke at the Christmas party, but once you’re promoted to a manager, you’re expected to act differently. As a result of being a manager, your role at the Christmas party has changed.  Here’s what I think you need to do to

As a team leader in a company experiencing hyper-growth, you’ll be expected to hire almost continuously. That in itself is difficult, but it’s made worse because you’ll then be juggling onboarding new employees while taking care of existing employees, who themselves may still be fairly new. How can you maintain your work-life balance whilst making

What happens when you have a boss who constantly changes their mind? The great news is, they’re probably inspirational, motivational, brimming with ideas, and get you and your team fired up in a really positive way. The bad news is that they seem to have a new idea every week, or even day. And this

When a member of your team departs for a promotion, career change or internal transfer, it can be a difficult time. On the one hand, you want to wish them well and celebrate their progression, on the other, the thought of replacing them may fill you with dread. Replacing a key member of your team

Hybrid working has changed the culture of many teams. Before Covid, generally, businesses were almost always in the office and resultingly, employees shared a strong sense of culture. During the pandemic, for many teams, the strong culture remained as they navigated the new ‘working from home’ experience together.  Now, many companies have a flexible hybrid

Despite being a CEO, many leaders still find delegation a tricky feat. Often, once you’ve delegated a task to a trustworthy and capable colleague, it’s off your own list entirely. But should you be ‘delegating, not abdicating’? As a busy leader, it’s important to know that you can pass on work and be confident that

The Miracle Question is a coaching tool used to help clients see a better future. But its value for leaders is massive, too. Here, I’ll show you how you can use it in your own leadership and improve your engagement with your team as a result. Imagine you’re leading a team. A team member comes

What did law firms learn from the Covid-19 pandemic? I hosted a panel exploring just that at the Learning in Law conference in March 2022, exploring the past, present and future of L&D and the many changes coronavirus has brought about. I was joined by three fantastic panellists: Madi Clemens, Senior Learning & Development Manager

Great leaders guide effective teams and bask in the reflected glory of their brilliance. Effective teams know how to clear the clutter and focus on what’s important, even when things are really busy and tasks are flying at them. Without this skill, teams feel frustrated, fail, and end up in a downward spiral. As we