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Despite being a CEO, many leaders still find delegation a tricky feat. Often, once you’ve delegated a task to a trustworthy and capable colleague, it’s off your own list entirely. But should you be ‘delegating, not abdicating’? As a busy leader, it’s important to know that you can pass on work and be confident that […]

The Miracle Question is a coaching tool used to help clients see a better future. But its value for leaders is massive, too. Here, I’ll show you how you can use it in your own leadership and improve your engagement with your team as a result. Imagine you’re leading a team. A team member comes

What did law firms learn from the Covid-19 pandemic? I hosted a panel exploring just that at the Learning in Law conference in March 2022, exploring the past, present and future of L&D and the many changes coronavirus has brought about. I was joined by three fantastic panellists: Madi Clemens, Senior Learning & Development Manager

Great leaders guide effective teams and bask in the reflected glory of their brilliance. Effective teams know how to clear the clutter and focus on what’s important, even when things are really busy and tasks are flying at them. Without this skill, teams feel frustrated, fail, and end up in a downward spiral. As we

Ask someone at work how their week is going and, more often than not, unless they’re on vacation, they’ll tell you how busy they’ve been. I’m just as bad at doing this. My usual response when someone asks me, ‘how is this week going?’ is, without thinking about it, ‘busy! Busy but good. It’s all

If you want to be an effective leader, you need to learn to prioritise. As the rather terrifying title of Oliver Burkeman’s new book reminds us, we only have about 4000 weeks on this planet, if we’re lucky, and so we’d better be darned sure we are making the most of it. At work, at

What is personal effectiveness? When you hear the term personal effectiveness, what kind of human does it make you think of? Someone with the most marvellously organised day crammed with all the email, gym and meeting time that a human being can muster? Someone who is getting everything urgent on their to-do list done? An

If you’re a team leader, you’ll find that conflict is an unavoidable part of your life. In the past twenty-four hours, I have observed three different team-level conflicts: one in Pret, between a shift manager and a barista; one outed on LinkedIn by a disgruntled employee; and one shared in a coaching session by a

What do you call a leader without vision? Overpaid. OK, I know, this is a terrible joke. It’s not funny. But it gets at a fundamental truth that isn’t funny either: if a leader doesn’t have vision, they aren’t doing their job properly. I’m writing about leadership vision because, in the past week, three different